TERMS & CONDITION
Your use of this website is conditional upon your acceptance and compliance with our Terms and Conditions as set out below.
IMOIMO KIDS reserves the right to amend the Terms and Conditions at any time without notice to the consumer. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.
In the event of a query you can email email@example.com.
GST, Customs and Duties
GST (Goods and Services Tax) of 10% is inclusive in all our prices, though you will still be subject to other countries tax where required. All prices stated are in US dollars. The prices do not include any additional overseas duties and other customs charges that you may incur.
We do not require consumers to disclose any information about them in order to browse our website and only require minimal information in order to make a purchase. Certain information, such as delivery addresses, is stored for your convenience but this information is not accessible to anyone but you.
We will treat personal information we collect from you as strictly confidential. Other than as set out below, we will not reveal, disclose, pass on, sell, rent, distribute, share or licence to any third parties any personal information that you may have provided to us, unless we have your prior express consent to do so.
When you register on the IMOIMO KIDS website you are automatically added to our mailing list. If you prefer not to receive information from IMOIMO KIDS, you can unsubscribe by sending an email request to firstname.lastname@example.org.
Automatic Data Collection
Due to the nature of the Internet, there is certain information that is transmitted to us automatically, such as your IP address and the browser you are using. This information is collected for purely statistical reasons as part of our ongoing development however we do not attach any personal information to these statistics. Similar information is also transmitted along with any emails sent. This information is not stored.
Once you have finished shopping with us and are ready to check out, you will be asked which preferred credit card you would like to use.
We accept the following:
* American Express
IMOIMO KIDS does not convert your total into any other currency, other than US dollars. We will charge your credit card in US dollars and your credit card company will convert the charges for you.
Prices of products, service, delivery and other charges displayed on this website are current at the time of issue, but are subject to change at any time. If stock is unavailable, a customer service representative will contact regarding an alternative selection.
Occasionally, IMOIMO KIDS will offer certain customers gift certificates of various monetary amounts from time to time. Customers may need to first purchase a minimum value of products from IMOIMO KIDS Online in order to qualify for a gift certificate.
These gift certificates can only be redeemed on IMOIMO KIDS Online and in a single transaction only. Should a customer not use the entire amount specified on the gift certificate when seeking to redeem it, any remaining amount is attached to your Customer Record and will be credited to your next order when you log in.
Each gift certificate will expire on the date shown on the gift certificate. The amount on each gift certificate cannot be exchanged or redeemed for cash or redeemed in any relevant retail store. If you misplace your gift certificate, we cannot replace it.
Any queries should be directed to email@example.com.
Promotion Codes and discount offers
Occasionally, IMOIMO KIDS Online will offer certain customers promotion codes of various discount amounts from time to time. Customers may need to first purchase a minimum value of products from IMOIMO KIDS Online in order to qualify for a promotion code.
These promotion codes can only be redeemed on IMOIMO KIDS Online. Promotion codes can be used any number of times within the promotion dates specified on the promotions terms and conditions.
When you order on IMOIMO KIDS Online and you choose to redeem a promotion code, the discount associated with the promotion code will be credited to your order.
Each promotion code will expire on the date shown on the promotions terms and conditions. The discount associated with the promotion code cannot be exchanged or redeemed for cash or redeemed in any relevant retail store. If you misplace your promotion code, we cannot replace it.
Your security is a priority at www.imoimokids.com. We use the latest security technologies to encrypt your personal information as it travels across the internet and your credit cards are guaranteed against fraudulent charges. We've designed the site so that these protections are automatic; there's nothing you need to do except shop...with confidence!
IMOIMO KIDS uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL is the most widely used data encryption coding system for secure e-commerce transactions. All of the forms on our site are secured with SSL technology, which means your credit card numbers and other personal information, is always encrypted (scrambled) before it is sent or received over the Internet. The following indicates that you have entered a secure session and will be present when you are requested to enter your credit card details:
the "https" in place of the usual "http" in your browser address boxthe small padlock at the foot of your browser or next to the URL bar (IE7)
(Note: As you move around on the site, you may notice that some pages display http in the address window, instead of https. Don't worry—that just means there's no place for you to enter information on those particular pages, so there's nothing for us to encrypt. Anytime you move back to a page with forms, https will appear again.)
At IMOIMO KIDS it is our aim for you to receive your online order, within 3-12 business days for all international orders. IMOIMO KIDS will send you confirmation of your order once it has been placed, via email. If for any reason we are not able to provide you with your initial selection, due to sold out status or stock arrival delay into our warehouse, we will also notify you via email.
We ship Worldwide by air freight, it is our aim to have your order to you in approximately 3-12 business days.
Shipping costs is $25-$30 per total order. Free International Shipping for orders of $150. On rare occasions we may request extra postage for international remote areas after payment is made.
On occasion, some shipments may take up to 3 weeks to arrive, depending on the amount of time it may take for an item to clear customs. Backorder items may take longer than 5-14 days to deliver, these will be sent separately with no additional postage charges applied.
The above postal charge does not include any possible taxes and duties which may be applied by customs in the country where the order will be received. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer.
We hope that you are happy with your purchase but if you would like to return your purchase for a refund or exchange, please check our Return Policy to ensure your return is eligible. Contact our Customer Support Team to request a Return Authorization Number.
Our aim is to make sure you are satisfied, and if for any reason you are dissatisfied with your purchase, we will assist you with an exchange, online credit note or a refund for the cost of goods only.
Items must be returned within 14 days of receiving your order unworn and unwashed, in it’s original condition, with IMOIMO KIDS swing tags attached. Your invoice with Returns Authorization numbers must be included with the item when returned. IMOIMO KIDS does not take responsibility for items not received if a customer attempts to send an item to us via non registered post.
When sending your parcel or box back to us via registered post, we will endeavor to process all refund’s and exchanges the day your return arrives back to us. Please note customers will be responsible for shipping and handling charges.
Returns or Exchanges is not acceptable on sale items including use of a discount code.
We sincerely apologize for any inconvenience caused by receiving a faulty product. Please contact our Customer Care team at firstname.lastname@example.org to notify us of any issue and we will work with you to resolve it as soon as possible.
If You Change Your Mind
If you have changed your mind and would like to cancel an order, please contact our Customer Care team (via email@example.com) as soon as possible. Please note that orders which have already been shipped cannot be cancelled.